PRIVACY POLICY
This Privacy Policy covers the information SpanishVidya (“Platform” and/or “We”) collects from the user(s) (“User(s)” and/or “You”) of www.spanishvidya.com (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when you visit our website or make a purchase of our e-kits.
1. General
The Personal Information which You may provide to us and/or which we may collect is or could be the following:
- Your registration details which may include the email address and password provided by You. You may note that We adopt reasonable security measures to protect Your password from being exposed or disclosed to anyone including the Platform.
- Your shipping, billing, tax registration, and other information pertaining to Your sale or purchase transaction on the Website.
- Your transaction details with the other users of the Website. Your usage behavior of the Website.
- Details of the computer system or computer network which You use to visit the Website and undertake any activity on the Website.
Our primary purposes in collecting information from You are to allow You to use the Website and various features and services offered by the Platform on or in relation to the Website; contact you for any services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to you; and such other uses as provided in the User Agreement and this Privacy Policy. We may also use the information for transactional emails or to provide You with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Platform or its parent, subsidiary and affiliated companies (“Platform Entities”) and its joint ventures.
We may also collect information to track User behavior and preferences for internal analytics from all Users of the Website. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons.
We may combine your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide You with a better experience on our Website.
You understand, agree and acknowledge that our collection, storage and processing of your Personal Information is for a lawful purpose connected with a function or activity of the Platform Entities and its joint ventures. You further understand, agree and acknowledge that your Personal Information which is classified as sensitive personal information as per applicable laws is considered necessary for the Platform to provide various services on its Website to You and for Your usage of the Website and other services provided by Platform in relation to the Website.
2. Information We Collect
a. Personal Information: When you make a purchase on SpanishVidya, we may collect personal information such as your name, email address, billing address, and payment details. This information is necessary to process your order and fulfill your purchase.
b. Usage Information: We may also collect non-personal information about your interactions with our website, including but not limited to your IP address, browser type, device information, and pages visited. This information helps us improve our website and provide a better user experience.
3. Use of Information
a. Order Processing: We use the personal information you provide to process your orders, communicate with you about your purchases, and deliver the purchased e-kits to you electronically.
b. Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our products or services.
c. Marketing Communications: With your consent, we may send you promotional emails about new e-kits, special offers, or other updates related to SpanishVidya. You have the option to opt-out of receiving marketing communications at any time.
4. Compliance with Laws and Law Enforcement
Platform cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Platform may also provide your Personal Information to various tax authorities upon any demand or request from them.
5. Disclosure of Information
a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering our e-kits. These service providers are contractually obligated to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
6. Deleting Your Information
If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.
7. Data Security
a. Encryption: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive information transmitted to us is encrypted using secure socket layer technology (SSL).
b. Access Controls: Access to your personal information is restricted to authorized personnel who need to know that information in order to process your orders and provide customer support.
8. Email Policies
Platform may use your Personal Information for the aforementioned purposes of the Website. You have full control regarding which of these emails You want to receive. If You decide at any time that You no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.
9. Cookie Policy
For enhanced shopping experience, SpanishVidya uses cookies to store your browsing information. Cookies do not save your PII (personally identifiable information), though you can change the cookie settings as per your preferences. By using the website, we believe that you consent with the cookie policy.